Privacy Policy — Fawater

Fawater is an app by Markaba Digital Projects (Al Wakrah, Qatar). This policy sets out what data we collect, why, and how we protect it.

1. Your store's data

Products, invoices, vouchers, orders, bookings, expenses and store details (name, logo, address) are kept on your device only, and we cannot see them.

If you subscribe to one of the cloud plans, that data is copied to Google Firebase servers in the Doha region (me-central1) so it appears on your store's devices. Only your account and those you authorise can reach it.

2. Account (optional)

An account is needed for the cloud plans only. When you create one we store your email address and account identifier through Firebase Authentication, whether you sign up with email, Google or Apple. We do not store your password; Firebase handles it.

3. Purchases

Payment happens through the App Store or Google Play only, and we never see your card details. We use RevenueCat to verify subscriptions and the lifetime purchase; it receives your account identifier and purchase history, nothing more.

4. Free trial

To stop the free trial being restarted by reinstalling the app, we store an irreversible hashed token derived from the device identifier, together with the trial start date and the document count. This token reveals neither your identity nor anything from your store.

5. Permissions

• Camera: for barcode scanning only; no images are stored.
• Bluetooth: to connect to receipt and label printers.
• Notifications: for booking reminders, backups and incoming orders.
• Photos / files: to pick your store's logo, and to save and restore backups.

Every permission is optional and can be withdrawn in your device settings.

6. What we do not do

• No advertising and no advertising trackers.
• We do not sell your data, and share it only with the service providers named above to run the app: Google Firebase, RevenueCat, Apple and Google.

7. Retention and deletion

• Local data is deleted when you uninstall the app. We recommend downloading an .abh backup first.
• When a cloud subscription ends your data stays on your device, and the cloud copy is deleted after 30 days.
• To delete your account and all its data immediately: in the app, Settings → Account → Delete account, or write to us. Details are on the delete account page.

8. Children

The app is intended for store and business owners, not for children under 13.

9. Contact

For any privacy question: support@markaba.app